Frequently Asked Questions

Your guide to style, shopping, and seamless service at Avenzes.

How can I track my Avenzes order?

Once your order has shipped, you will receive an email confirmation with a tracking number and a link to our carrier's website to monitor your delivery in real-time.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Simply visit our returns portal to initiate a refund or exchange.

Do you ship internationally?

Yes, Avenzes ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.

How do I find the right size?

Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.

How should I care for my Avenzes garments?

To ensure longevity, we recommend following the care instructions on the inner label of each garment. Generally, cold washes and air drying are best for preserving fabric quality.